Within 24hrs of your order placement with STRYKE FIT, you will be sent an order confirmation to your email address. This confirmation will authorise that we have received your order. If you have not received an order confirmation, please check that you have completed the payment process.
All orders will be dispatched from our warehouse within 1-2 business days, with the exception of a new Range Release or Sale Periods which may extend dispatch delays up to 5 days.
Please ensure that you enter your correct delivery address, if you have made an error in your delivery address please contact us via email immediately quoting your name and order confirmation number. We will do our best to try to amend your order but please be advised that once an order has been booked and packed, it is not possible to redirect or cancel shipments. If your order has already been dispatched and the parcel is returned to our warehouse you will be contacted for corrections. Orders being re-shipping will require an additional shipping fee.
STRYKE FIT accepts no responsibility for incorrect details entered and will not replace orders that has been lost or damaged due to the parcel being sent to addresses that have been incorrectly provided by the customer.
You are shopping on an Australian site, all prices stated below are in Australian Dollar (AUD$). All STYKE.FIT orders are dispatched from the Gold Coast, Australia.
AUSTRALIA SHIPPING CHARGES – FREE shipping for orders over $60 AUD. To qualify for free shipping the order price must be $60 AUD AFTER discounts have been applied.
INTERNATIONAL SHIPPING CHARGES - $30 AUD Flat rate
Payment types accepted are Visa, MasterCard, American Express. Transactions will be billed in Australian dollars. You will need to submit your credit card details at the time the order is placed on the website.
If your nominated credit card is declined by your financial institution, we will not be able to send out your order and may contact you to make alternative payment and delivery arrangements.
We may decide at any time not to accept payment from you by credit card for any reason. If we decline to accept payment, we will not process the order and will contact you to inform you that your order will not be processed. We may process this order or further orders if you make a payment.
If the item/s are delayed you will be contacted via email to advise that the item/s have been placed on back order and the expected delivery time. You can either cancel the order or wait until the backordered item/s are back in stock. Payment is only taken when the goods are ready to be dispatched.
DELIVERY – WITHIN AUSTRALIA
AUSTRALIA STANDARD: 2 – 10 business days (Mon-Fri)
As soon as your order is packed and dispatched from our warehouse, you will receive a confirmation email with a tracking order so that you can continue to track your parcel’s status.
Please be aware that STYKE FIT is not responsible for goods that are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both Australian and International orders.
Please be advised that once an order has been booked and packed, it is not possible to redirect or cancel shipments.
During the holiday season please keep in mind that shipping and processing delays may be experienced. This is due to the increased volume of parcels, potential courier delays and public holiday closures.